Ashley, recently rebranded from Ashley HomeStore, is one of the top furniture retailers in the United States and Canada. While we’ve always been fans of Ashley HomeStore, we are even bigger fans since its reboot last year. Ashley kept the budget-friendly prices but pivoted to offer a fresher more modern aesthetic. You can still find timeless classics, but now you can also find more fashion-forward furnishings. So if you always daydreamed about buying RH furniture but couldn’t handle the price tag – you can find some similarly inspired pieces for way less at the new and improved Ashley.
What Types of Furniture Can You Buy at Ashley?
At Ashley, you can find a huge selection of furnishings, including bedroom sets, sofas, mattresses, home office furnishings and decor. They also sell furniture for kids and babies, dining room furniture, accent pieces, rugs, outdoor furniture and organization. Get inspired by their on-trend favorites, including modern coastal, retro revival and eclectic mixology.
With lower price points than many other leading furniture brands, Ashley is worth checking out. You may not realize that they also offer a price match guarantee and price adjustment policy. What does that mean? We will break down all you need to know to use this policy to help get you the absolute best deal at Ashley.
Ashley Furniture Price Matching Policy
Ashley offers a Price Match Guarantee with Amazon. If you find an identical item in-stock at both Amazon.com and AshleyFurniture.com with a cheaper price at Amazon, Ashley will match the price. Identical means it must be the exact same brand, size, quantity, model, SKU, name and color.
How to Price Match at Ashley (online and in-store)
Online Price Match
- Find an identical item for a lower price at Amazon.com.
- Copy and save the live link for the item.
- Reach out to Ashley Furniture via online chat to request a price match. Provide them with the live link for the lower-priced Amazon item.
- Wait for Ashley Furniture Customer Service to review and verify the price match request. All credit adjustments need to be approved before they are processed.
- Sit tight. Once approved, your price adjustment request will be processed after your item is delivered and after the final total has been charged to the method of payment used on the order.
- If you have any issues with this process, Ashley Furniture will send you a promo code for 10% off your next purchase. They want you to stay a happy customer.
In-store Price Match
Ashley doesn’t typically offer price matching for in-store purchases. Policies may vary store to store. Please call the store you purchased your item from to ask about their price matching policy and procedure.
Are There Exceptions to the Price Match Policy?
Yes, there are exceptions to Ashley’s Price Match Policy.
Ashley will not price match the following prices at Amazon:
- Discounts offered during checkout off the listed price.
- Prices advertised as percentage off or dollar off.
- Fees or shipping charges.
- Bundle offers, rebates, coupons, mail-in offers and financing offers.
- Prices offered that require a minimum quantity purchase.
- Clearance, close out, liquidation, special hour/flash sale/limited quantity deals.
- Damaged, used, or refurbished items.
- Errors on Amazon? Ashley won’t honor any pricing errors.
- Prices that have any pickup discounts.
- Thanksgiving Day to Cyber Week sales prices are typically not price matched but you can try, as Ashley mentions it is at their discretion.
Does Ashley Price Adjust?
Yes, if you notice that an item you bought lists at a lower price at Ashleyfurniture.com within 30 days of your purchase they will adjust your price.
Ashley Price Adjusts for online purchases that meet the following criteria:
- The item must be identical, which means the same exact size, model, SKU, quantity, brand, name and color.
- Send your price adjustment request to Ashley Customer service via text.
- Customer service will review and verify your request
Are There Exceptions to the Ashley Price Adjustment Policy?
Yes, there are exceptions to Ashley’s Price Adjustment Policy.
Ashley will not price adjust the following:
- Ashleyfurniture.com bundle offers, rebates, mail-in offers
- Financing offers
- Clearance, close out, liquidation, flash/special/limited quantity offers
- Damaged, used, or refurbished items
- Any errors found on pricing at ashleyfurniture.com
- Pickup discounts
- Black Friday, Cyber Week and holiday promos.
While there are a lot of exclusions to Ashley’s Price Matching and Price Adjustment policies, you can expect Ashley to match lower listing prices. So, if you notice a lower listing price on Amazon, or for an item you recently purchased at Ashleyfurniture.com, go ahead and get that price lowered. Asking for a lower price is a quick and easy process available directly through their online chat. In life and in shopping it often pays to be persistent.
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