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Our associate provides advice and practical support to help you renew your Mexico residency card, or to exchange qualifying Temporary residency cards for Permanent residency.

All Temporary residency cards —and Permanent residency cards issued to minors (aged under 18 years)— have expiry dates. To keep your residency card current, you will need to apply for residency renewal within the 30-day window before the card’s expiry date.

If you have held a Temporary residency card for 4 consecutive years —or two years if married to a Mexican national— our associate can assist you to exchange that for a Permanent residency card.

Tele Assistance or Accompanied Assistance

Our associates offer a choice of tele-assistance that enables you to attend the immigration office in Mexico yourself fully prepared with all the forms and other paperwork duly completed and ready to file, and they offer accompanied assistance at selected locations in Mexico if you want someone to prepare all the paperwork and accompany you to file at the immigration office.

Tele-Assistance for Card Renewal or Exchange

Consultation and paperwork. Our associate will consult with you about your situation, confirm the procedures and afterwards complete the forms, write the covering letter, and email the documents for you to print and sign so you arrive prepared at the immigration office.

Instructions and checklist. Our associate will provide you with a checklist of documents you’ll need to take with you and detailed instructions about where to go and what to do when you arrive.

Learn more and make a request for Tele-Assistance

Accompanied Assistance Card Renewal or Exchange

Consultation and paperwork. Our associate will consult with you about your situation, confirm the procedures and afterwards complete the forms, write the covering letter, print and prepare the documents for you to sign.

Appointment or service token. Depending on the location, our associate will either attend the immigration office ahead of time to obtain an appointment date for you, or they will line up early in the morning to hold your place in the line for a service token on the day you intend to file.

Accompaniment and instructions. Our associate will provide you with a checklist of documents you’ll need to take with you on the day. They will meet you on the filing date and provide you with all the paperwork to sign and present to the immigration office.  If they cannot accompany you inside (some offices allow this, others don’t) they will provide you with detailed instructions about what to do when you enter.

Learn more and make a request for Accompanied Assistance

Time scales for renewing or exchanging your residency card

Some immigration offices process renewals/exchanges and issue the new card(s) on the same day you attend the immigration office in Mexico, and sometimes offices ask applicants to return, usually within 1-3 weeks after their filing date, to complete the process.

You can learn more about current time scales on this article.

Learn more and make a service request

Our immigration associates are experienced professionals who have helped thousands of people through immigration procedures over the years.

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